If you’ve been a victim of identity theft or fraud, you might be wondering what recourse you have and how to get your money back. Fortunately, Wells Fargo has a policy that compensates customers for stolen funds.
Yes, Wells Fargo will reimburse the stolen money and investigate the theft. The bank has many procedures in place to protect its customers.
If you’ve been a victim of identity theft or fraud, you might be wondering what recourse you have and how to get your money back. Fortunately, Wells Fargo has a policy that compensates customers for stolen funds.
Yes, Wells Fargo will reimburse the stolen money and investigate the theft. The bank has many procedures in place to protect its customers.
Wells Fargo Zero Liability Program
Wells Fargo’s zero-liability program is designed to protect you. Wells Fargo debit and credit cards come with a “Zero Liability Program” at no extra cost.
If there are any fraudulent transactions made from your credit or debit cards, Wells Fargo will reimburse you for any losses. This includes unauthorized ATM withdrawals.
For example, if someone steals your debit card and uses it to withdraw money from an ATM machine or to make a purchase, you’re protected. Wells Fargo will cover these charges up to $500 per day (up to $25,000 total).
The Wells Fargo zero liability program protects you from unauthorized transactions, fraud, and theft. This means that if someone else uses your card without your permission, you won’t be held responsible for any money lost.
Does wells Fargo reimburse stolen money?
If you have a Wells Fargo Debit Card, Credit Card, or account, and it has been compromised, Wells Fargo will reimburse the stolen money.
Wells Fargo will investigate the theft and refund the money to your account if it finds that you were not responsible for any part of it.
As long as you notify them within 60 days of the incident, they will refund any fraudulent charges they’re able to identify and resolve.
How long does it take for Wells Fargo to refund a dispute?
In the event that your money is stolen, Wells Fargo can take up to 10 business days to reimburse the funds back into your account. If the investigation takes longer than 10 days, the bank will credit your account with a temporary credit until final resolution. The transaction fees, interest, etc are all adjusted.
This depends on the type of dispute you have with them and how long it takes for them to resolve it. If you don’t receive reimbursement within this time frame, then you should check on their status by contacting a representative at 1(800) 390-0533 or going into any branch location in person.
How do I get my money back from unauthorized transactions Wells Fargo?
If you have been a victim of fraud, and your Wells Fargo account has been compromised, follow these guidelines to ensure your money is reimbursed.
First, contact Wells Fargo customer service and ask to speak with an agent. You will need to provide the bank with the transaction history of all affected accounts as well as details about each fraudulent transaction in order for them to process a refund for you. The bank will also require that you provide exact amounts (i.e., $10) and dates of each unauthorized purchase or withdrawal (i.e., June 1st).
To be on the safer side, you can also set up text message alerts from Wells Fargo which will notify you every time there has been unusual activity on one of your accounts—and having more information about what types of purchases have been made using each card always helps make us feel safer overall!
Takeaway
In the end, Wells Fargo’s response depends on a variety of factors that can’t be boiled down to a simple yes or no answer. They have their own internal policies that they must go by, and they may or may not cover lost funds depending on the circumstance. What’s clear is that reporting fraud as soon as possible can only help your cause—which is why it’s important to keep close track of all your accounts.
Anne Lise is an MBA graduate with a passion for doing business research and fashion reviews. She has been with Busybodytribune for over 4 years now, and is the lead editor for the magazine.
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