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How to cancel Stockx order before it ships?

Jaleel M

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Stockx is a leading marketplace that lets users trade the trendiest coveted items in the most beneficial way. Stockx is famous among buyers and sellers for dealing with the hottest sneakers, apparel, electronics, collectibles, trading cards, and a wide range of other accessories. This marketplace works globally and has millions of customers from over 200 countries. Not to forget, Stocx is ultimately a safe and secure platform powered by the topmost security and fraud systems.

Steps to cancel Stockx order before it ships

Follow the below-mentioned steps to cancel the order before it ships:

  1. Login to the Stockx website and enter your respective account.
  2. After going to your account, select the ‘current orders’ option. You will notice all your orders here.
  3. Select the order you wish to cancel.
  4. Click on ‘cancel order’ and confirm all the details.
  5. The order will then be canceled.

One thing to remember is that some of the orders will not be canceled once the seller has accepted your bid. However, Stockx will confirm from their customer multiple times if they want to make the purchase. They do this so customers can make a well-informed decision before bidding. Also, Stockx gives a chance to manage requests by going to the ‘Current’ section of the Stocx buying tab. Followed by this, customers can renew their bids that are about to expire. Stockx does this to maintain the sellers’ trust in their platform. More trust will automatically lead to a higher number of sellers, which means a larger pool of items for buyers to choose from.

Can I cancel a pending order on StockX?

No, Stockx does not allow cancellation of pending orders once the seller has accepted the bid to ensure smooth running and increase trust among the sellers and buyers.

What happens if I don’t ship my StockX order?

If the seller fails to ship their Stocx order within the allotted period (usually two days), Stocx will charge a penalty fee of 15% of the total transaction amount. Do not forget that the minimum penalty fee they can charge is USD 15.

Can you get a refund on StockX?

No, Stocx does not offer any returns or exchanges on its products. Although, if you have mistakenly ordered the wrong size, Stocx suggests you sell that product on their marketplace.

Note: If you get delivered the wrong size or a defective piece, you can contact their support service, after which you will be asked to provide with few details regarding the faulty product delivered to you.

We hope that we resolved the issues that you had regarding your Stocx order in the above article.

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